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Country:  United Kingdom
Location: 

Ashby De La Zouch, LEC, GB

Location details: 
Employment type:  Undefined term
Full-time/part-time position:  Full time
Job Code USA/CA: 

Inside Sales Business Review Specialist - Agreement Sales

Country: United Kingdom (GB) 
Location: Ashby De La Zouch, Leicestershire (GB-LEC) 
Location details: 

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. This is what makes Konecranes a unique place to work.

 

Inside Sales Business Review Specialist – Agreement Sales

Competitive Salary, Commission, Pension + Life Cover, 25 days A/L + 8 Bank Holidays, Employee Share Save Scheme (after a qualifying period).

Why come and work at Konecranes? What makes us special?

We don’t just lift things, we lift entire businessesTM

Here at Konecranes we pride ourselves on having a broad portfolio of customers who operate across a wide range of industries; these include Container Handling, Automotive, Aerospace, Construction, Rail, Ports, Power, Waste to Energy, Mining and General Manufacturing to name but a few. Our reach is impressive, we are truly global company with 16,000 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries.

 

We believe that customer experience is built on the people behind the Konecranes name – our people are committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. This is what makes Konecranes a unique place to work.

 

When you join Konecranes you immediately notice a strong sense of commitment, camaraderie and lots of opportunities to grow professionally within our organisation, as we believe that sustainable growth is a result of a strong responsible performance.

 

The business area of maintenance service offers service solutions and maintenance for all crane brands, for port equipment and machine tools. We are the original service provider for both Konecranes and Demag equipment.

 

Right now, we are looking for an Inside Sales Business Review Specialist to join our team based in Ashby-de-la Zouch who will carry out Annual Business Review and renewing Service Agreements of our almost 3,000 service customers across the UK.

 

Main Responsibilities:

 

  • Regular consultation with our customers.
  • Perform Business Review with customer via Skype or phone using our Customer Portal with a goal of expanding the service agreement and securing the renewal.
  • Carrying out follow up calls and management of the Sales Funnel through use of our CRM software ensuring cases are up to date and at the correct stage.
  • Meeting assigned sales targets and will require close collaboration with our Branch Managers across the UK.
  • Creating sales leads based upon consultations with our customers and assigning leads to correct sales resources.

 

Ideally, we are looking for candidates with the following skills and attributes:

 

  • A good level of education
  • Account management experience, this could be in a recruitment/contact centre/tele-account environment
  • Strong analytical skills
  • Performance targets /deadlines focused
  • Excellent verbal and written communication
  • Customer focused – anticipates and responds appropriately
  • Team player
  • Good IT Skills, experience of using a CRM would be beneficial
  • Strong organisational and planning skills with a strong attention to detail

Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,000 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance.

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