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Credit Control Administrator

Date: 11-Aug-2022

Location: Ashby de la Zouch, LEC, GB

Company: Konecranes

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. 

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.


We are recruiting a Credit Control Administrator to join our team in Ashby de la Zouch. This role is perfect for someone wishing to expand their knowledge in administration within Credit Control. We recognise that people come from diverse backgrounds and skills and welcome all to apply.

You will report to the Credit Control Manager

You Will: 

  • Set up Customer Accounts, Billing Accounts and Location Accounts
  • Amend accounts – payment terms, name changes, address changes
  • Conduct credit checks
  • Cover for Vendor account set up
  • Cover for raising invoices on Customer Portals
  • Set and maintain credit limits following UK Credit Policy
  • Help with chasing of debts within agreed terms from initial phone calls/emails through to issuing legal proceedings – own set of customers to be given
  • Release of orders where credit limits have been exceeded or accounts have been placed "on stop" (following pre-determined guidelines)
  • Request credit limit increases
  • Weekly account reconciliations to minimise unallocated cash
  • Recording and resolution of sales invoice queries, working with the 10 service branches
  • Identify any missing payments, contacting customers and updating customers' accounts
  • Help run multiple Accounts Receivable reports and statement runs

You Have: 

  • A basic Business/Accounting knowledge
  • Build relationships with internal and external customers
  • Enjoy team work
  • Experience dealing with a high volume of customer accounts
  • Speak with customers on the telephone
  • Experience using SAP is preferable but not essential as full training will be provided
  • Good IT Skills in Microsoft excel (can maintain complex spreadsheets)


We offer

  • Great compensation package
  • Annual bonus
  • Contributory pension scheme, life assurance, income protection insurance
  • Employee Shares save scheme
  • Retail, leisure and travel discounts
  • Employee Assistance programme
  • Monday - Friday 8am-4pm
  • Free onsite parking


Why Join Us

We pride ourselves on having a broad portfolio of customers who operate across multiple industries; these include Container Handling, Automotive, Aerospace, Construction, Rail, Ports, Power, Waste to Energy, Mining and General Manufacturing to name but a few.

If you'd like to learn more about what our colleagues say please visit


Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.