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Country:  Canada

Burlington, ON, CA

Location details: 
Employment type:  Undefined term
Full-time/part-time position:  Full time

Sales Support Representative - Burlington, ON

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. 

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Title: Sales Support Representative

Location: Burlington, ON


The Sales Support position is one that rolls up under the Inside Sales umbrella and primarily handles quoting SP22R (Inspection Repairs) and SP25 (Parts) opportunities. In this position you will be responsible for researching parts pricing; both with internal resources and external vendors. Commercial parts research will also be required. Maintaining strong communication will be key in an effort with the Inside Sales Representative to produce accurate quotes for a timely delivery to the customer. Prospecting calls and answering customer call ins will be secondary job tasks to be performed by the Sales Support individual. An individual in this position will need to be an effective communicator, team player, and someone ready to take direct ownership of their personal development.


Principal Responsibilities:


· Handles quoting inspection repair and part opportunities

· Researching part pricing with internal resources and external vendors

· Commercial parts research

· Prospecting calls and answering customers call

· other duties as assigned


Education: Bachelor’s degree preferred

Being bilingual is an asset.


Experience: Past work experience within industrial service is preferred. Must have a basic understanding of mechanical, electrical and machinery principals and be willing to work hands on with the service branches. Good verbal, written, computer, and customer service skills are a must.

Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

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