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Country:  United States

Charlotte, NC, US

Location details: 
Employment type:  Undefined term
Full-time/part-time position:  Full time

Account Manager - Charlotte, NC

Country: United States (US) 
Location: Charlotte
, North Carolina (US-NC) 
Location details: 

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. This is what makes Konecranes a unique place to work.


As an Account Manager, the primary responsibility is to develop and grow customer relationships and business derived from the assigned customer base. The main focus is on Orders and Sales growth through our circle of compliance strategy implementation while delivering the best customer experience possible.  


The specific responsibilities for this position include:

  • Ensure effective sales growth in the branch consistent with the established strategic objectives, policies and procedures.
  • Engage in various sales activities to sell service including Planned Repairs, Components,

Modernizations, CRS & Component Level Services and New Equipment to existing customers to meet minimum established sales quotas.

  • Prepare price estimates and offers for key accounts ensuring accurate pricing and information.
  • Prepare and maintain offers in Seibel CRM. Maintain CRM compliance.
  • Accurately move sales cases through the sales funnel using the proper sale case stage. 
  • Maintain weekly contact with assigned accounts and develop relationships. Document activity.
  • Schedule and conduct business review presentations to all accounts on an annual basis as a minimum and more often as necessary.
  • Assist in collection efforts of problem accounts, as needed.
  • As an Account Manager, you will co-operate with operations to quickly resolve operational problems and difficulties, either internal, external, intra-company, etc.
  • Responsible to participate in weekly sales meetings and ensure that sales activity and quotation levels are sufficient to meet objectives.
  • Participate in required meetings and processes such as budget, forecasts, strategy, etc.
  • Review and negotiate all non-standard Terms & Conditions.
  • Ensure compliance with local, provincial, federal laws and regulations.
  • Participate and assist in preparing required monthly reports including Rush report.
  • Other duties as assigned by supervisor.

EDUCATION: Bachelor's degree preferred, prior equivalent experience and training will be considered in lieu of formal degree.

EXPERIENCE: 2 years of demonstrated leadership skills and well-developed interpersonal skills. 2 years of basic understanding of mechanical and electrical principles, Prior experience with cranes is a plus.

OTHER REQUIREMENTS: Must be a self-starter. Must have good written and verbal communication skills and good PC skills. Must have and maintain a good driving record. Must be willing and able to travel to different locations. Ability to relocate to other regions of the country may be required for advancement opportunities.



#monus #cbus #nxt


Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,000 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Nearest Major Market: Charlotte

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