Savannah, GA, US
Competitor Parts Sales - Garden City, GA
Country: United States (US)
Location: Savannah, Georgia (US-GA)
Location details:
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive.
We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
POSITION TITLE: Competitor Parts Sales
REPORTS TO: Port Parts Sales Manager
PRINCIPAL RESPONSIBILITIES:
- Knowledge and understanding of multiple brands of Port Crane equipment.
- Ability to identify potential non Konecranes equipment and customers.
- Conduct onsite meetings and mechanical reviews of customer cranes
- Developing a thorough understanding of clients' needs and requirements and prepare customized solutions for spare parts on competitive equipment.
- Collect required data to effectively handle the customer’s request.
- Assemble quotations using company trained methods., follow up with prospects, pursue and receive orders.
- Highly motivated to achieve booking targets.
- Follow up on all unclosed quotes with customer visits, adding notes in the CRM with pertinent information to help close the sale, or gain an understanding as to what can be done differently if the sale was lost.
- Work closely with the Inside Sales Team, Sourcing Specialist, and outside vendors to ensure proper customer support is provided.
- Proactively engage customers with Konecranes’ full offering of existing service products, as well as customer focused solutions.
- Responsible for executing growth action plans to achieve Konecranes sales targets and initiatives.
- Other duties as assigned
- 50% Local, 50% Regional travel requirement
EDUCATION: 4 Year College Degree Required or equivalent experience. Knowledge of customer service and inside sales principles preferred.
EXPERIENCE: Qualified candidates should have at least 5 years of inside/outside technical sales experience.
OTHER REQUIREMENTS:
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- Clean driving record.
- PC proficiency including CRM, Outlook, Microsoft Word and Excel
- Ability to multi-task large volumes of inquiries by phone, fax and email
- Ability to multitask between multiple computer screens and programs
- Knowledge of SAP or equivalent business systems
- Excellent organizational and problem-solving skills
- Positive attitude and true willingness to help our customers
*KCN
Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.
Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.
Nearest Major Market: Savannah