Düsseldorf, NW, Germany
Port Solutions Trainer (m/f/x)
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
Are you a tech-savvy communicator who loves to share knowledge with technicians and crane operators worldwide? Do you enjoy collaborating with colleagues from various cultures and have no hesitation in taking on new challenges across international projects? If this sounds like you, let’s talk!
Your Responsibilities:
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Training Design & Execution: Plan and conduct trainings on maintenance, troubleshooting, inspections, and commissioning of our products. This includes creating and regularly updating training materials using software like InDesign and PowerPoint.
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Global Technical Training: Deliver high-quality, results-oriented training sessions for both external and internal clients worldwide. You’ll primarily focus on mobile harbor cranes but may also train on other Port Solutions equipment as your technical expertise grows.
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Expanding a Global Trainer Network: Help expand our international trainer network by training additional trainers and ensuring our quality standards are consistently met.
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Developing Training Programs: Innovate and evolve our internal training programs to enhance the skills and qualifications of our employees.
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Customer Interaction: Provide friendly, professional support to customers during visits and, when required, offer technical assistance.
Your Profile:
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Completed technical training in fields such as Electrical Engineering, Mechatronics, or equivalent, ideally supplemented by certification as a state-certified technician with a focus on Electrical Engineering.
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Strong technical knowledge of mobile harbor cranes (experience with additional Port Solutions products is a plus) or the motivation to acquire this expertise through self-study and internal training.
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Proficiency in hydraulics, drive technology, and PLC systems.
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Ability to communicate complex technical information clearly and persuasively, tailored to your audience.
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Intercultural competence, strong English skills (additional languages are a plus), and a readiness for international travel.
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A self-motivated, height-suitable team player with outstanding service orientation, capable of organizing your field and travel independently. You also enjoy developing new training concepts, materials, and training equipment.
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Ideally, experience with Learning Management Systems.
Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.