Field Supervisor

Country: Australia (AU) 
Location: Export Park,  
Location details:  

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. 

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

As a result of strong demand for our services, we are now seeking to appoint a Field Supervisor to join our team in Export Park. Reporting directly to the Service Manager, you will work closely with our technicians to provide outstanding support and service to our customers.
 

You'll enjoy the variety and sense of autonomy this role offers, as you:
 

• Supervise field operatives including customer consultation, spot audits, quality control and safety.
• Developing and maintaining professional customer relationships.
• Liaising and be responsive to the needs of our clients.
• Assist the Service Manager in determining labor estimates, special tools, requirements or hazards on larger jobs.
• Project Management
• Perform scheduled maintenance
• Record faults, potential hazards and exceptions via our Risk & Recommendation method
• Calculate estimated hours of labour and costs for repairs
• Help our customers make informed purchasing decisions by providing your consultation and expertise
• Perform Safety Review and Visit Reviews, and ensure that next steps are documented

About you
 

• Electrical Licence or Mechanical Trade Certificate & Restricted Electrical Licence.
• Current and valid Driver License 
• Working at Heights competency 
• Elevated work Platform Ticket 
• Safety conscious
• Broad knowledge of relevant Australian Standards.
• Good time management and organisational skills
• Must have a right to work in Australia

You will have all the tools at your disposal to perform the retrofits and preventative maintenance necessary to keep our cranes safe and customers happy. 

What's on offer? 
In exchange for your hard work, you will be rewarded with

• A competitive rate + site allowance, dependant on experience 
• Company vehicle
• 17.5% Annual Leave loading 
• Double time Overtime rates after the first 2 hours of time and one half (Monday - Saturday)
• Ongoing support, training and development opportunities across the globe.

Most of all though, you'll be joining a company that puts safety first, so you can relax, roll up your sleeves and do what you do best, knowing that we've got the same priorities as you.
 

If this sounds like the perfect role for YOU, apply now! 

Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.