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Country:  United Kingdom

Gateshead, GB

Location details:  Gateshead
Employment type:  Undefined term
Full-time/part-time position:  Full time
Job Code USA/CA: 

Crane Service Technician - Gateshead

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. 

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

We are recruiting an electrically biased Crane Service Technician to be based in the Gateshead area.


This role reports to the Operations Manager.


The role of a Service Technician is within the department of Industrial Service, offering maintenance and service solutions for all crane brands. Your role will involve the maintenance, repair and upgrade of our customers' lifting equipment. The work we offer is varied and two days are never the same. You might be interested to learn that we are the original service provider for both Konecranes, Demag and Morris equipment.


Your main responsibilities will include:

  • You will perform preventative maintenance and repairs on electric overhead travelling cranes
  • Trouble- shooting equipment breakdowns.
  • Consult with customers on repair and safety related issues.
  • Complete appropriate documentation through your mobile device.


What we are looking for in you:


  • We ask that you are apprentice-trained or equivalent and conversant with electrical engineering disciplines.
  • Engineering experience: Electrical: 415v ac 3 phase motor contactor control circuits both squirrel cage and wound rotor. An understanding of 110/48 volt relay and contactor circuits. Some frequency speed control device experience. Mechanical: Medium to large drive couplings, brakes and reduction gearboxes.
  • Knowledge of the above tasks and the associated risks when working at height.
  • Experience working with overhead cranes and hoists is great, but don't worry as full training will be given
  • Willingness to work rostered day shift [pattern) 5 days out of 7 (39 hours over 5 days). Weekend Overtime working will earn Double Time.
  • Good command of the English language
  • Be personable as there is regular customer contact
  • Health & Safety awareness
  • You will be asked to climb a ladder and able to work at heights
  • Willingness to work extra hours – this attracts paid overtime - we pay double time at the weekend!
  • Hold a current driving licence
  • Willingness to work on the On-Call Rota with enhanced premium


What we offer:

Konecranes Demag is committed to the personal development of all employees and can proudly confirm that these positions include a host of benefits:

  • An attractive compensation/benefits package is offered including a good base salary
  • Paid travel time - you are paid from the moment you leave your home in the morning and on the return home from your last job of the day
  • Ample weekly overtime available and is paid at Double Time on Saturdays and Sundays
  • Call out payment
  • Sales Leads Scheme, paid quarterly and requires no additional paperwork (uncapped potential)
  • Salary Sacrifice Contributory Pension Scheme (this means you pay more into your pension pot and save on NI and tax)
  • Life Assurance Scheme
  • Corporate clothing and i phone are provided
  • Long Service Award Scheme
  • Mobile Workers Allowance (money for food and drinks when working)
  • If working away all your accommodation, dinner, bed and breakfast is paid for.
  • A Company van supplied with satellite navigation. Air conditioning is in all new vans
  • Employee Share Save Plan
  • On joining a new employee tool starter kit is issued
  • Employee Discount Scheme – 1000s of discounts on high street and online purchases including retail, grocery, DIY and leisure
  • Employee Assistance Programme (free legal advice, health and mental health support) that can be used by all your family
  • We provide specialised training on high-quality products, provision of all equipment and PPE along with excellent progressive company working practices and industry-leading training programmes


Why Join Us?

We pride ourselves on having a broad portfolio of customers who operate across multiple industries; these include Container Handling, Automotive, Aerospace, Construction, Rail, Ports, Power, Waste to Energy, Mining and General Manufacturing to name but a few.


We have been awarded the RoSPA Gold Medal (for 6 consecutive years Golds) Award for our UK company safety performance!


If you'd like to learn more about what our colleagues say please visit https://www.konecranes.com/en-uk/careers/konecranes-as-employer

Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.

Apply now »