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Country:  United States

New Berlin, WI, US

Location details: 
Employment type:  Undefined term
Full-time/part-time position:  Full time
Job Code USA/CA:  Engineering

Field Service Engineer

Country: [[USA]] 
Location: [[New Berlin]]
, [[Wisconsin]] 
Location details:[[5300 S. Emmer Drive]] 

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. 

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.


This Senior Electrical Field Service engineer will be primarily responsible for working closely with the Site Supervisor, Project Lead Electrical Engineer and customer to start up Konecranes Nuclear Equipment and Services (KNES) crane equipment in the field and completing Site Acceptance Testing coupled with final commissioning.  This engineer will have a detailed knowledge of electric motor VFD controls, utility circuits, safety circuits, and operator controls, as related to overhead cranes and hoists.  This engineer will be able to trouble shoot and resolve problems including but not limited to AC motor controls for traverse and hoisting motions, Encoder feedback circuits, PLC, HMI crane control programs, Ethernet/IP and other fieldbus communication networks, A.C. inverter parameters, braking resistor circuits, weigh system controls, etc.  Startups and field service activities can be both domestic and internationally and may last for 1-2 months at a time.




Function as a lead engineer at a site and provide technical supervision to other electrical engineers, technicians, craft, and other workers on a daily basis for the site. Work with the project manager to establish work requirements, determine what is needed at the site to keep customer acceptance moving forward, meet schedules, and daily review of work activities. Work and support the Installation Site Supervisor. 


Be the engineering lead at the site to get the equipment ready for testing and then accomplish the testing in the most effective path forward as possible.  This would include going through the SAT (Site Acceptance Test) procedure, step by step, with the customer to prove the equipment works as intended.


Participate in FAT (factory acceptance testing) and solve problems (shop or field) by working with other engineers and service technicians, along with persons in other departments, to research and define problems, research, and prepare solutions by properly communicating with the necessary personnel.


Be able to trouble shoot and update/modify computer programs such as PLC Ladder Logic code or HMI application programs that serve to control / monitor all or specific crane processes.


Excellent customer relations attitude: the individual needs to be a solution-oriented person that will work to satisfy the customer and complete the testing/start up as expeditiously as possible.  Must also be available for customer status meetings and be a good communicator and organizer.  Will need to coordinate with Site Supervisor to submit a daily project status update report to the KNES Chief Engineer.

Be able to understand, read, and mark up single line diagrams, schematics, panel layouts and interconnect and conduit drawings released by Engineering. These “as-built” drawings and mark-ups must be returned to Engineering so configuration control can be maintained.


Provide input to design improvements by providing information to the chief engineer that shows improved functions and/or cost reduction.



5 to 10 years of electrical engineering experience including PLC and HMI programming experience, and experience in setting up variable frequency drives.  Rockwell, Siemens PLC/HMI and Magnetek, Siemens VFD programming experience preferred.


Knowledgeable with using and applying the NEC electrical code.


Ability to lead and work with others to maximize their productivity.  Extremely important is the ability to be customer focused and work with even the most challenging individuals.  


Be able to travel domestically and internationally to nuclear and government facilities.  Be able to stay in the field for durations of 1-2 months at a time with 40% 50% in the field. 


*KC #monus #cbus #nxt

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Nearest Major Market: Waukesha
Nearest Secondary Market: Milwaukee

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