Technician, Crane Service

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. 

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Qualification and Experience: Diploma/B.E(Mechanical)

Number of years of experience: 5-8 years

Reporting to: Service Manager

We are now looking for Field Service Engineer who is passionate about working in Field Services role. In this role, you will be responsible for the services and maintenance at site location.

Your key role:

1. Work assignments are planned by the branch (service planner or maintenance planner) and assigned to the field operative.
2. The field operative accepts work packages and enters work against the SR/WP.
3. The field operative cannot create new service requests (except through “do work”).
4. Record faults/exceptions using Risk & Recommendation method,
5. Estimate labor hours and parts cost for repairs.
6. Perform Safety Review and Visit Review and record next steps.
7. Consult with our customers to permit informed buying decisions based on recommendations made.
8. Awareness of ISO 14001 & 45001 Standards

Competencies and skills we expect for this role:

• CRM Siebel
• Field Service Siebel
• Customer focused
• Basic Crane Technical knowledge

What we offer you:

In return, we can offer you exciting and challenging Field Service Engineer position in Industrial Services North India team and with us, you will create value added services and connecting our customers as per our Lifting People Strategy.

Additional information:

Please apply through www.konecranes.com/career

Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.