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Country:  India


Location details:  pUNE
Employment type:  Undefined term
Full-time/part-time position:  Full time
Job Code USA/CA: 

Trainee - Operation Support

Country: India (IN) 
Location: PUNE, Mahārāshtra (IN-MH) 
Location details:pUNE 

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. This is what makes Konecranes a unique place to work.

One of Konecranes core competitive advantages is its highly skilled, motivated and engaged employees. Konecranes Inside Sales Engineer ensures the order entry against the branch target.

Our three core values – trust in people, total service commitment and sustained profitability – create a joint foundation for all Konecranes employees. They are the backbone of our company and guide our decisions and priorities. Konecranes values are a part of our identity and shown in our behaviour – the values guide our leadership, operations and activities.

We are now looking for an Operation Support Trainee who is passionate about working in back office support Department.  In this role, you will be responsible for service review content and process and for meeting assigned sales targets.

Your key role:

  • Creation/Updation of the new customer accounts in SAP/Siebel though FSSC team.
  • Responsible for Warranty Asset data compilation and assets creation/updation in Siebel.
  • Responsible for Maintaining of YourKonecranes user access to all active Agreement Customers and internal users.
  • Responsible for manual VoC entering for Bangladesh customer’s service feedbacks in VoC portal.
  • Siebel and SAP support to branch team, if required, in coordination with Key Users.
  • Communications with branches towards Siebel/SAP updates received from Global Team.
  • Any other branch support required through HO.


Qualification: BSC/BCA

Experience: 1 – 3 years

Competencies and skills, we expect for this role:

  • Customer focused with excellent communication skills
  • Customer (internal/external) Coordination and CRM experience
  • Organized and efficient Time Management Skills
  • Basic computer skills
  • Basic technical Knowledge
  • Aware of Konecranes Products

What we offer you:

In return, we can offer you exciting and challenging Inside Sales Engineer position and flexible working environment to form a part of the Konecranes & Demag Industrial Cranes India team , you will create value added support locally and in delivering services as per our Lifting People Strategy.

Additional information:

Please apply through www.konecranes.com/career

Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,000 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.