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Country:  India


Location details:  SP Infocity, Fursungi, Pune
Employment type:  954
Full-time/part-time position:  Full time
Job Code USA/CA: 

Trainee - SAP SD 1

Job Description

Job Title: Trainee - SAP SD

Department:  ITSC-SAP AMS

Location: Fursungi, Pune


Company: Konecranes and Demag Private Ltd.

Employment type: Fixed Term


Job Level: Band 8



  1. Resolution of Tickets within SLA
  2. Achieving TAT as per predefined target
  3. Maintaining quality score


Reports To:  Assistant Manager- SAP SD

Reporting Positions0


Education Required:  Bachelors or Master’s Degree in relevant field


Professional Experience Required (Max – Min.): 0 - 1 years of SAP experience

Gender:  Any


Role and Responsibility:

  • Responsible for ticket handling process as per guidelines
  • Must gain the knowledge about the SAP SD modules
  • Must provide necessary support to colleagues during support situations
  • Must review all internal process documents
  • Must adhere to defined company policies, values and code of conduct
  • Must follow way of working that complies with Audit requirements
  • Good to take initiatives in learning opportunities along with SAP Skills
  • Need to work in various shifts for timely support to customers if needed.
  • Good to build effective communication and rapport with all stakeholders

What we offer to you  

  • Insight to world class IT Service Delivery.
  • Competitive Stipend
  • Work-Life balance
  • Innovative and dynamic working environment
  • Support of an excellent IT Service Delivery Team
  • Possibility to work in leading crane building company with leading technology


Work Environment (Office/Factory/Site): Office

Competencies and Skills Required:

IT skills

  • Should have good knowledge of sales & distribution area, order-to-cash process
  • Should have good knowledge of SD master data management
  • Good to have knowledge of SAP core modules integration with SD
  • Good to have working experience on SAP system as End-User
  • Good to have Certification in SAP SD module
  • Either SAP Certification OR working experience on SAP system as End-User is mandatory


General skills

  • Should have excellent inter-personnel skills with a proven ability to work independently and in team environment as per situation
  • Should have effective communication and presentation skill
  • Should be flexible to take up any challenge offered based on business need
  • Should be comfortable using basic MS-Office tools (Excel, Word, Outlook etc.)
  • Good to have experience in interacting with global clients




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