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Country:  India

Pune, MH, IN

Location details:  SP Infocity
Employment type:  Undefined term
Full-time/part-time position:  Full time
Job Code USA/CA: 

Dy. Manager - SAP SD

Designation: DY. MANAGER – SAP SD
Experience: 8-10 Years in SAP Sales and Distribution (SD area

Location: SP Infocity, Fursungi, Pune

Company Name: Konecranes and Demag Pvt Ltd

Website: http://www.konecranes.com



Your key responsibilities:

  • Leading a team of experts in SAP SD, SAP Security Admin, and IDOC Monitoring
  • Team’s work planning, mentoring, escalation handling, shift rostering, resource management
  • Periodic Management Reporting, assist in annual budgeting
  • Contributing in and driving Incident Management, Request Management, Change Management, Problem Management for your area of responsibility
  • Taking ownership of ticket handling process as per guidelines / best practices and achieving set KPIs for yourself and team
  • Taking ownership as Major Incident Manager in times of critical/high priority tickets (major incidents) in your area
  • Provide necessary support to colleagues during critical support situations
  • Contribute to continuous improvement ideas for improving efficiency and overall teamwork
  • Act as the technical point of contact to analyze and fix complex application and systems issues
  • Review all internal process documents and ensure they are up to date
  • Ensure effective communication and rapport with all stakeholders
  • Taking responsibility of Service Transitions for ongoing rollouts/developments
  • Contributing to various SAP projects as per need and at client location as necessary
  • Adhering to defined company policies, values, and code of conduct
  • Ensure a way of working that complies with the audit requirement



What we expect from you: 

  • Must have good configuration/customization knowledge of SD module
  • Must have sound knowledge of IDOC/EDI handling
  • Must have worked on Order Management, Shipping and Pricing functions
  • Must have knowledge on Order processing, Delivery and Billing processes
  • Must have an understanding of integration with FICO, PS, MM, WM, PP, QM, VC
  • Must have an understanding of Logistics Execution process
  • Good to have knowledge on Output Determination, Inventory Postings, STOs, HUM’s, Batch jobs
  • Good to have knowledge of user exists and developments related to customer-specific needs i.e. preparing FS document, testing, training to users and process of ChaRM
  • Good to have at least working knowledge of SAP Security Administration (SAP Authorizations) area
  • Good to have knowledge about ITIL, Agile and Solution Manager
  • Must have earlier exposure on Implementation / Upgrade / Rollout projects
  • Good to have knowledge on S/4 HANA, RPA, Test Automation
  • Good to have awareness about ISO 14001, 45001 requirements

What we can offer you: 

  • Insight to world-class IT Service Delivery.
  • Competitive Salary and Work-Life balance
  • Innovative and dynamic working environment
  • Support of an excellent IT Service Delivery Team
  • Possibility to work in leading crane building company with leading technology
  • Opportunity to take part in SAP rollouts and travel.
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