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Country:  India
Location: 

Pune, IN

Location details: 
Employment type:  Undefined term
Full-time/part-time position:  Full time
Job Code USA/CA: 

Training & Communication Specialist, PLM & DT

Country: India (IN) 
Location: Pune,  
Location details:  

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. 

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

 

Designation: Training & Communication Specialist, PLM & DT

Experience: 2 - 5 Years

Location: Pune

Company Name: Konecranes and Demag Pvt Ltd

Website: http://www.konecranes.com

 

Your key responsibilities:

 

  • Create and maintain Teamcenter PLM & Design/CAD Tools instructions, training and e-learning materials.
  • Create Learning path with different types of trainings, short videos, e-learnings and online training session for end users.
  • Provide Teamcenter trainings to end users.
  • Act as a single point of contact for key users from business related to Teamcenter updates and learning.
  • Collaborate with application development and IT support teams to resolve topics raised from key users or end users.
  • Communicating to end-users about available self-help materials (like user instructions), support models, releases, available trainings, maintenance breaks, etc.
  • Proactively guarantee end user satisfaction and effective use of Teamcenter system by arranging training, maintaining training materials and communication.
  • Conduct end user satisfaction survey. Analyse the feedback and discuss & follow-up with Platform or Scrum teams to define action items for improvement.
  • Ensure alignment and sharing of the best practices with the global Technologies Communications team.
  • He/she would be responsible to monitor different communication channels between platform and end users like Yammer.

 

What we expect from you: 

 

  • Bachelor’s Degree in any domain
  • Excellent communication skills as the job requires daily interactions with colleagues based in different countries/locations.
  • Good Technical background with Professional experience desirable in communication field
  • Ability to work and communicate effectively with a globally distributed team
  • Team player and service focused mindset and training is your passion
  • A few years of experience in a relevant communications role
  • Interest on developing processes and methods in your responsibility area
  • Digital literacy, comfortable using MS office tools, digital tools and media
  • Expertise with Office 365 or similar products
  • Knowledge about Teamcenter, Design/CAD tools, engineering processes and Product Data Management is considered as an advantage
  • Knowledge about Agile development methodologies is considered as an advantage
  • Awareness about ISO 14001,45001 requirements

 

What we can offer you:

  • Competitive Salary
  • Work-Life balance
  • Innovative and dynamic working environment
  • Support of an excellent Global Core team and IT Service Delivery Team
  • Possibility to work in leading crane building company with leading technology
  • Motivational and dynamic working environment
  • Insight to world class IT Service Delivery

Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.

Apply now »