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Country:  India
Location: 

Pune, MH, IN

Location details: 
Employment type:  Undefined term
Full-time/part-time position:  Full time
Job Code USA/CA: 

Senior Consultant - Azure(D2K)

 

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. This is what makes Konecranes a unique place to work.

Role: D2K

Designation: Consultant – Data Platform (D2K)

Location : Pune

 

Job description   

 

Are you interested in working within the core of Lifting Businesses and Digitalization? Konecranes’ vision is to know in real time how millions of lifting devices and machine tools perform and to use this knowledge around the clock to make our customers’ operations safer and more productive. Konecranes IT’s role is to connect the data from cranes, Lift Trucks, hoists and business processes. We develop and operate services that make that data available to customers, service technicians and use analytics to identify new business opportunities.

 

The Senior Consultant- Data Platform (D2K) is part of the Global team that ensures business applications run successfully and are error free.

 

We are looking for Senior Consultant- Data Platform (D2K) with strong relevant experience of 5-7 years and total experience of around 8 years. Preferably a Graduate from Computer Science/ IT.

 

What we expect from you:

  • Exhibit Konecranes Core values and code of conduct into each action
  • Ready to work in 24x7 environment.
  • Excellent written and verbal communication in English.
  • 3+ Years of Production support and development experience in Business Intelligence and Analytics area.
  • Understanding of the ETL/Data Lake and architectural principles of data integration and data warehousing.
  • Good understanding of cloud concepts Microsoft Azure (Azure SQL Data Warehouse) cloud solutions, related technologies.
  • Candidate should know how to design and develop application using cloud concepts with at least 1 year of building data pipelines in cloud
  • Strong understanding of Databases (Microsoft SQL Server).
  • Knowledge on data loads (batch, incremental) and effective monitoring
  • Experience on at least one end-to-end implementation, from data source system towards Business Intelligence and Analytics or Portals.
  • Experience with various optimizing techniques in improving the performance of the data loads and database.
  • Knowledge and understanding of ITIL processes and support activities.
  • Min 1-year experience on at least one support project.
  • Experience in handling and resolving Incidents based on priority and severity.
  • Nice to have knowledge of denodo platform

 

Your responsibilities are:

  • Providing technical solutions and design utilizing MS Azure Cloud technology
  • Handling Service Requests and Incidents
  • Resolving data load issues and be able to resolve them within limited time window.
  • Any adhoc request coming from other applications for monitoring / support in any environments.
  • Providing monthly report on Interfaces/system availability.
  • Participate into Critical Incident resolution and communication process.
  • Develop healthy professional customer relationship
  • Analyze the repetitive Incidents and addressing the root causes in order to either reduce/ eliminate repetitive Incidents or enhance efficiency in handling those.
  • Ensure to fulfil the KPIs like SLA, TAT, Ageing, Quality Audits, etc. based on management’s expectations and guidance
  • Align and realign actions based on customers’ feedbacks, inputs from management.
  • Assist peers, superiors, other IT staff members in day to day activities whenever appropriate.
  • Deliver any other tasks as per superior’s instructions and guidance

 

General skills / requirements

  • Customer service attitude
  • Excellent inter-personnel skills with a proven ability to work independently and in team environment as per situation
  • Good communication (verbal, written) and presentation skills
  • Analytical and problem-solving mindset
  • Nice to have experience in interacting with global stakeholders
  • Knowledge about ITIL and ITSM tool(s)

 

What we offer to you  

  • Insight to world class IT Service Delivery
  • Competitive Salary
  • Work-Life balance
  • Innovative and dynamic working environment
  • Support of an excellent IT Service Delivery Team
  • Possibility to work in leading crane building company with leading technology

 

 

 

Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 17,000 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance.

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