Senior Consultant - EAI AMS

Country: India (IN) 
Location: Pune, Mahārāshtra (IN-MH) 
Location details:  

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. 

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Education Required: Graduate from Computer Science/ IT

Professional Experience Required (Min - Max.): 3-7 years

Role and Responsibility:

• Exhibit Konecranes Core values and code of conduct into each action
• Able to provide Support + Development of Integration
• Well versed in any of the coding language (Java/Groovy/dotnet)
• Able to design and develop integrations on their own by understanding the business requirement.
• Able to handle service request and incidents through Service Now tool.
• Know how to work with tools Jira, SoapUI, Postman etc.
• Worked into development in two or more integration projects.
• Knows complete life cycle for the integration along with the technical process in Boomi.
• Have a good knowledge on the concepts for Multithreading, Real time Solutions, Batch Solutions
• Participate into Critical Incident resolution and communication process.
• Develop healthy professional customer relationship
• Analyse the repetitive Incidents and addressing the root causes in order to either reduce/ eliminate repetitive Incidents or enhance efficiency in handling those.
• Have some knowledge on SLA, TAT, Ageing, Quality Audits, etc.
• Align and realign actions based on customers’ feedbacks, inputs from management.
• Support peers, superiors, other IT staff members in daily activities whenever needed.

Work Environment (Office/Factory/Site): Office / Hybrid.

Competencies and Skills Required:

• Strong understanding of middleware.
• Dell Boomi Integrations design and development experience is required.
• Production monitoring & support experience is required.
• Expertise in one of the coding languages (Java/Groovy/dotnet).
• Good knowledge of Integration life cycle & Methodology.
• Knowledge on multithreading, Real time Solutions, Batch Solutions
• At least developed on 2 or more integration projects with configurations/or having good knowledge about configuration and design done by himself/herself.

• Experience on any middleware tool is addon.
• Nice to have awareness about ISO 14001,45001 requirements 

Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.