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Finnish speaking HRSC Administrator

Date: 14-Sep-2021

Location: Tallinn, EE

Company: Konecranes


Country: Estonia 
Location: Tallinn

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. 

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.


Are you a customer service orientated and organised person who would like to be part of a growing team and to contribute in the delivery of high-quality HR services within Konecranes? Do you want to work in an international environment and having the opportunity to learn and collaborate with colleagues around the world? If yes, then this could be for you!


HR Service Center administrator is part of a centralised team delivering HR Shared services at Konecranes. You will have a vital role as we focus on delivering exceptional customer service to employees and HR colleagues on HR system & process inquiries, gather and process data, solve problems, maintain data integrity and provide document support. You will work with our Human Resources Information System (HRIS) SAP SuccessFactors to perform transactions, maintain and update employee data & documentation.


Your key responsibilities

  • Provide HR system & process support and advise on various HR inquiries with high customer orientation and service attitude through using chat, email, telephone and portal channels.
  • Maintain employment data of employees following agreed HR processes, such as hires, internal transfers, terminations, onboarding, exit interviews, creating performance management documents etc.
  • Administer training process and register trainings in our Learning management system.
  • Contribute in knowledge base maintenance & development.
  • Created reports related to exits, trainings, performance management etc.
  • You may also work on some individual projects as needed.


Why to join us?

When you join Konecranes you immediately notice a strong sense of commitment, camaraderie and lots of opportunities to grow professionally within our organisation.

With us, you will get thoroughly inducted and you will join a community that strives towards the goal delivering world-class HR services and support to our stakeholders. We offer pleasant, supportive environment, modern office facilities and plenty of learning opportunities. In addition to this, you will have all local benefits like parking compensation on-site, sports compensation and team events.


What should you bring?

Excellent communication and interaction skills are crucial as this role is much about co-operating and interacting with our employees & stakeholders, HR colleagues and team members. Your customer service attitude and approach enable you to successfully handle different HR related support activities.

  • Previous experience in HR, Customer Services or Backoffice.
  • Education in HR field is an advantage. 
  • Detail orientation and ability to stay focused and keeping a positive attitude also when working under pressure.
  • Interest in working with system and tools and have good Excel skills.
  • Goal-orientation, high degree of integrity and ability to maintain confidentiality is a must.
  • Work fluently in English and Finnish (written, spoken).
  • Ability and readiness to work in shifts to cover different time zones (for example: Mon-Fri in morning or evening shift).



For further information please contact Regina Madalik, via email regina.madalik@konecranes.com 

 We appreciate if you apply soon, latest by 24th of September. We will start looking at the applications as soon as they have arrived. Please apply through https://www.konecranes.com/careers



Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance.