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Country:  United Kingdom

West Bromwich B70 0BF, BIR, GB

Location details:  West Bromwich
Employment type:  Undefined term
Full-time/part-time position:  Full time
Job Code USA/CA: 

Apprentice - UK Midlands District Planning Co-Ordinator

Apprentice Planning Coordinator – Midlands District (West Bromwich)

Here at Konecranes we are expanding our Apprenticeship Scheme within Industrial Service – recruiting an Apprentice Planning Coordinator to join our team based at our office in West Bromwich.

The Apprenticeship is initially a 3-year course, where you’ll gain an NVQ level 2 and 3 in Business Administration, subject to performance you could complete 1 further year and achieve a HND in Business Administration. Planning support may include travel within the district locations, so you’ll also be required to pass your driving test within 18 months of starting with us.

This is a multi-skilled role, crossed trained within crane service and industrial door services working across the districts planning, administrative, sales and part supply business areas. As an Apprentice you’ll predominantly support district planning teams and assist where possible central administrative teams, but you’ll also develop skills within sales and parts supply. At the end of your apprenticeship you’ll have a varied skill set to support and help develop the district you work within.


This is a fantastic opportunity to learn valuable skills within a technical, office-based environment within a supportive and global organisation!


The focus areas of your apprenticeship will be:


Planning area

  • You’ll work in close collaboration with the Schedule and Technical Co-Ordinators roles, in advanced and on-time planning, reactive planning, agreement delivery, scheduling and dispatching of Field Operatives. Ensuring timely delivery of agreement and service-based services with maximum efficiency and field operative productivity, hours management & utilisation.
  • On-the-job training will involve Service based scheduling, technical support, proactive and reactive planning, part supply process, understanding of Health, Safety and Quality.

Administrative area

  • You’ll work in close collaboration with local central Administrative teams in timesheets/payroll, technicians’ expenses, costing and calculating, profit, invoicing, sales invoice queries, monitoring/managing branch stationery stock, purchasing, systems housekeeping, warranties, general administration.
  • On-the-job training will involve managing approved work-in progress, costing, and calculating service requests ready for invoicing.

Sales area

  • You’ll work in close collaboration with Inside Sales and Estimators.
  • On-the-job training will involve agreement renewals, service product bundling, service and business reviews, sales handbook.

Parts Supply

  • You’ll develop a great understanding of parts identification, verification and ordering of parts and the part number creation process.


Additional on-the-job training will include working capital management, commercial awareness, customer service, customer consultation, Konecranes product and services, digital ecosystems and service and sales handbook.

Why Join Us?

When you join Konecranes you immediately notice a strong sense of commitment, camaraderie and lots of opportunities to grow professionally within our organisation, as we believe that sustainable growth is a result of a strong responsible performance. Safety is our #1 priority and our mantra - “Life Saving Behaviours”; recognising our commitment to this, we have been awarded multiple awards, making us a market leader in employee safety.

If you’d like to learn more about what our colleagues https://www.konecranes.com/en-uk/careers/meet-our-people.

In return for your valuable contribution to Konecranes we offer a competitive hourly apprentice rate of £5.54-£7.87, 25 days A/L + BHs, employee discount.

What should you bring?

To be successful in this role, we are looking for candidates who have the following:


  • A minimum of 5 GCSEs at Grade 4 or above, including Maths and English
  • IT Skills
  • Good communication skills, both verbal and written
  • Good work ethic
  • Teamwork



If you are inspired by this role and are looking for the next step in your career, we would love to hear from you!




Apply now »