Service Technician

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

We are recruiting an electrically qualified Service Technician to join our team based in the West Midlands.

The role of a Service Technician will involve the maintenance, repair and upgrade of our customers' lifting equipment, primarily overhead gantry cranes. The work we offer is varied and two days are rarely the same.

We offer:

• A highly competitive basic salary.
• Paid travel time – from your home in the morning and on the return home from your last job of the day.
• Generous overtime and double time at weekends
• Call out payment.
• 33 days annual leave (includes bank holidays)
• Earn a share of the margin made on sales leads; the scheme is paid quarterly and requires no additional paperwork.
• Contributory pension + life assurance + income protection insurance
• A Company van with satnav, corporate clothing and smart phone are provided.
• Employee Share Save Scheme
• Retail, grocery, DIY and leisure discounts
• Employee Assistance Programme
• Lots of career development and progression opportunities

What we are looking for in you:

• We ask that you are apprentice-trained or equivalent and conversant with electrical engineering disciplines.
• Mechanical knowledge
• Previous experience working with overhead cranes and hoists is great, but maintaining, repairing, and servicing equipment on an industrial environment is essential.
• Based on 39 hours p/w Mon-Fri. Weekend overtime working will earn double time.
• Good command of the English language
• Be personable as there is regular customer contact.
• Health & Safety awareness
• You will be asked to climb a ladder and able to work at heights.
• Willingness to work extra hours – this attracts paid overtime.
• Hold a current driving licence.
• Willingness to work on the on-call rota with enhanced premium.

Your main responsibilities will include:

• You will perform preventative maintenance and repairs on electric overhead travelling cranes.
• Trouble- shooting equipment breakdowns.
• Consult with customers on repair and safety related issues.
• Complete appropriate documentation through your mobile device.

This role reports to the Operations Manager.

​​​​​​​ What makes us special:

• We have been awarded the RoSPA Gold Medal (for 6 consecutive years Golds) Award for their UK company safety performance!
• Each year , 35% of  employees in the UK are appointed into new roles.
• When you join our company, you immediately notice a sense of commitment, camaraderie, and lots of opportunities to grow professionally within our organisation.
• We provide specialised training on high-quality products, provision of all equipment and PPE along with excellent company working practices and industry-leading training programme.
• We  have received a Gold rating for the fourth consequetive year  by  EcoVadis  for  our efforts in sustainability; we are ranked in the top 2% of all rated companies globally, and in the top 1% of general-purpose machinery peers.

Why join us?

We pride ourselves on having a broad portfolio of customers who operate across multiple industries; these include Container Handling, Automotive, Aerospace, Construction, Rail, Ports, Power, Waste to Energy, Mining and General Manufacturing to name but a few.

Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.