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Country:  China

Wuhan, CN

Location details: 
Employment type:  Fixed Term
Full-time/part-time position:  Full time
Job Code USA/CA: 

Service Planner 服务计划员 - 武汉

Country: China (CN) 
Location: Wuhan,  
Location details:  

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. 

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.



Position Title: Service Planner 服务计划员 - 武汉

Principal Responsibilities 岗位职责:
Planned-based service execution:
•Handle planned activities, e.g. planned repairs, retrofits, etc.
•Handle on-call activities.
•Define material requirements for each service request, both planned and on-call.
•Arrange sub-contracted services and equipment, including rentals.
•Generate service requests (SR) and work packages (WP) and assign to field operatives.
•Trigger the need for requisition/purchase in Siebel. Verify that Siebel PO request is submitted to SAP without errors.
•Schedule and dispatch field operatives.
•Review of job costs such as labor, expense and materials.
•Review charge lines of completed work before sending to invoice. 
•Other duties assigned by line manager.


Skills & Knowledge:
•Proficient in English and Microsoft office.


Behavioural Competencies:
•Strong communication and collaboration skills.
•Positive attitude and self-confident.
•Ability to take ownership and responsibility.
•Can work well under pressure.


What we offer you:
In return, we can offer you exciting internship experience in a positive and flexible international working environment to form part of the Service China team and with us, you will create value added service or support to our external/internal customers as per our Lifting People Strategy.

Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.

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