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Field Service Technician

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Application start date: Jun 4, 2022

Location: Johor Bahru, MY

Company: Konecranes

Country: Malaysia (MY) 
Location: Johor Bahru,  
Location details:  

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. 

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.



Perform field service jobs as assigned and ensure that job execution results in customer satisfaction as well as in compliance with all safety standards.



  • Perform assigned field service jobs and/or according to maintenance schedule in a timely manner and submit complete documentation to Service Engineer to ensure fulfilment of daily service tasks to customers' satisfaction and in meeting department's sales targets.
  • Complete and submit service reports timely to department's coordinator for capturing of man hours and travelling hours into SAP for analysis as and when required.
  • Conduct testing and equipment failure analysis on customers' equipment in order to improve and stabilize equipment performance during service tasks assigned.  This includes making recommendations for parts whenever necessary.



  • At least a Diploma in Electrical or Mechanical with completion of apprenticeship.
  • Troubleshooting skills.


Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.