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Assistant Credit Control Manager

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Application start date: Sep 9, 2021

Location: Klang, 10, MY

Company: Konecranes


Responsible for the management of all activities and staffs in the Credit Control Department with the objective to minimize the risk exposure of the Company as well as to ensure timely collection of debts.



  1. Review all sales contracts, customer purchase orders and work orders to ensure that unreasonable terms are not imposed on the Company and that the terms comply with group policy.
  2. Assess and process new applicants for credit account and to conduct periodically review and evaluation of existing customers in aspects of credibility, conducts of the account, credit limit and payment terms.
  3. Ensure reports are timely and correctly completed and delivered to parties concerned and to ensure that proper and timely feedback is including the Statement of Accounts and Reminders.
  4. Ensure timely collection of all debts for MHE-Demag’s Group of Companies, . including conducting monthly debtors meeting, preparation of debtors minutes for follow-up, preparing and reviewing monthly collection budgets for salesman, follow-up with customers, issuing demand letters and liaison with our lawyers on legal cases.
  5. Provide and evaluating feedback and follow-up with sales staff, project engineers and installation teams on queries or problems raised by the customer (Technical or Commercial) and to provide solutions to the queries and problems.
  6. Ensure all collections are properly documented, tabulated and correctly posted to the accounts.
  7. Follow-up and resolves all due debts and to prepare commentary on debts over 120 days for the Management’s reporting.
  8. Conduct periodic assessment of the company’s overall debts situation and to provide estimate doubtful debts provision, as per guideline given under
  9. Oversee the activities of the department with  to ensure excellent level of service both to internal and external customers, including handling queries, information to customers and working closely with order department staff (especially sales staff) to effectively collect our debts promptly.
  10. Assess and review credit accounts upon request for release from Credit Block and advise requester of the status.


1. Degree in Finance/Business Administration or any related.

2. 2 to 5 years experience in Credit Control.

3. Able to speak in Chinese will be an added advantage.