Service Specialist

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Application start date: Sep 8, 2022

Location: Klang, 10, MY

Company: Konecranes

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. 

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

  • Troubleshoot complex technical faults, report findings and communicate with principles in order to find solutions and provide feedback.
  • Communicate and recommend customers on their needs in order to provide solutions.
  • Provide detailed service report on jobs carried out for traceability and also to identify solution.
  • Provide continuous trainings to service technician to ensure sustainability and increase of competency of the company work force.
  • Required to respond (on call or physically to site) for equipment breakdown emergency and also to assist the technicians to solve technical issues after office hours, weekends and public holidays as and when required.
  • Observe and implement safety procedures at all times so as to comply with the company EHS policy.
  • To be responsible for the tools and equipment provided by the company to carry out technical jobs.
  • To carry out any other relevant duties as directed by the immediate superior.

Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.