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Field Service Technician

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Application start date: Sep 10, 2021

Location: Melaka, 04, MY

Company: Konecranes

JOB SUMMARY:

Perform field service jobs as assigned and ensure that job execution results in customer satisfaction as well as in compliance with all safety standards.

 

JOB DESCRIPTIONS:

  • Perform assigned field service jobs and/or according to maintenance schedule in a timely manner and submit complete documentation to Service Engineer to ensure fulfilment of daily service tasks to customers' satisfaction and in meeting department's sales targets.
  • Complete and submit service reports timely to department's coordinator for capturing of man hours and travelling hours into SAP for analysis as and when required.
  • Conduct testing and equipment failure analysis on customers' equipment in order to improve and stablize equipment performance during service tasks assigned.  This includes making recommendations for parts whenever necessary.

JOB REQUIREMENTS:

  • At least a Diploma in Electrical or Mechanical with completion of apprenticeship.
  • Troubleshooting skills