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Service Technician

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Application start date: May 18, 2022

Location: Singapore, SG

Company: Konecranes

With the Demag brand we are one of the world’s leading suppliers of industrial cranes, crane components and comprehensive service. We offer our customers a complete range of cranes, handling equipment and drives for every application – optimized by comprehensive sales and service support. The Demag crane experts always focus on the benefits for our customers – the greatest possible availability, optimum performance and maximum efficiency and reliability.

 

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves.

 

About the Role:

 

Perform field service jobs as assigned and ensure that job execution results in customer satisfaction and in compliance with all safety standards reporting to the Service Manager. We recognise that people come from diverse backgrounds and skills and welcome all to apply.

 

Main Responsibilities:

  • Perform assigned field service jobs and according to maintenance schedule promptly and submit complete documentation to Service Engineer to ensure fulfilment of daily service tasks to customers' satisfaction and in meeting department's sales targets.
  • Complete and submit service reports timely to department's coordinator for capturing of man hours and travelling hours into SLIM for analysis.
  • Conduct testing and equipment failure analysis on customers' equipment to improve and stabilise equipment performance during service tasks assigned. This includes making recommendations for parts whenever necessary.
  • Maintain allocated service tools and all Personal Protective Equipment (PPE) issued in accordance to required EHS standards and company policies.
  • Maintain the upkeep of service facilities and service vehicles according to 5S standards and recommend repair and servicing.
  • Participate in periodic service and safety training as scheduled to ensure constant update of product knowledge and to meet industry's EHS statutory requirements in carrying out related field activities.
  • Perform field activities according to EHS procedures and standards to achieve required safety standards.

 

Job Requirements:

  • At least a Diploma in Electrical or Mechanical with completion of apprenticeship
  • 2 or more years of relevant experience in similar industries

 

Benefits:

  • Annual leave
  • Medical and Insurance coverage

 

Why Join Us:

 

We pride ourselves on having a broad portfolio of customers who operate across multiple industries. If you'd like to learn more about what our colleagues say please visit https://www.konecranes.com/careers/meet-our-people