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Technician

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Application start date: Apr 20, 2021

Location: Singapore, SG

Company: Konecranes

With the Demag brand we are one of the world’s leading suppliers of industrial cranes, crane components and comprehensive service. We offer our customers a complete range of cranes, handling equipment and drives for every application – optimized by comprehensive sales and service support. The Demag crane experts always focus on the benefits for our customers – the greatest possible availability, optimum performance and maximum efficiency and reliability.

Perform preventive maintenance, inspections, corrective maintenance, retrofits, crane installation and commissioning.

 

Main Responsibilities:

  • Perform inspections, maintenance and repairs on cranes, hoists, and other material handling equipment at varied customer locations, as directed
  • Perform a general customer review upon completion of any work
  • Document findings and make corrective recommendations to the customer, while bringing all safety concerns to the customer’s immediate attention. Determine customer’s intentions to purchase repairs, spare parts, or any other services, and advise sales representatives to secure the sales
  • Conduct all work and provide all customer experience utilizing the established company digital tools
  • Generate sales leads and improvement opportunities
  • Complete service reports and other required documents in a professional, accurate, and legible manner and submit them in a timely manner and in accordance with established guidelines
  • Maintain all company issued equipment, vehicles, and assets in a safe and proper working order
  • Operate tools, equipment, and vehicles in a safe and responsible manner. Notify supervisor of any deficiencies for immediate resolution
  • Follow all established safety rules and regulations, including those established by the customer
  • Report all hazards, incidents, injuries, and safety observations in accordance with legislation and company reporting procedures
  • Perform other duties as assigned
     
    Skills and Knowledge:
  • 2 years of field service experience
  • Working technical knowledge of material handling, construction, or equivalent equipment
  • Fluent usage of mobile applications.
  • MS Office and general computer literacy would be considered a benefit
  • Prefer Class 3 driving license
     
    Behavioral Competencies:
  • Behaves according to highest ethical standards
  • Thinks in terms of profit and loss
  • Anticipates and responds to the needs of customers
  • Takes responsibility and drives performance
  • Makes timely, well informed, effective decisions
  • Builds respect and cooperation and manages conflicts constructively
  • Models effective two-way communication, including feedback
  • Strives for continuous learning and self-development