Service Technician - WTE South

Country: United Kingdom
Location: Andover,  
Location details: 

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. 

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

We are the global leader of Waste to Energy cranes and control equipment. Because of the growth of this sector over the last 5 years and future orders within the UK's South region, we are looking to recruit a dedicated team of Service Technicians to maintain our customers WTE equipment within the region and keep it operating at the optimum level, with minimum downtime.

You will be involved in the repair and service of our WTE customers' lifting equipment, service inspection contracts, refurbishment, and modernisation projects.

You will report to the Operations Manager

Your main responsibilities will include:

• Perform preventative maintenance and repairs on specialist WTE cranes at our customer locations across the southern region.
• Trouble- shooting equipment malfunctions and breakdowns.
• Consult with customers on repair and safety related issues.
• Generate sales leads during service call.
• Complete appropriate documentation.

 Requirements:

• You will be apprentice-trained or equivalent and conversant with electrical engineering disciplines
• Engineering experience: Electrical: 415v ac 3 phase motor contactor control circuits both squirrel cage and wound rotor. An understanding of 110/48 volt relay and contactor circuits. Some frequency speed control device experience. Mechanical: Medium to large drive couplings, brakes and reduction gearboxes.
• Knowledge of Health and Safety
• Experience with overhead cranes and hoists is essential, full product training will be given along with WTE crane specific training.
• Scheduled weekend working will attract enhanced premiums - we pay double time at the weekend
• Work one weekend in every month.
• Willingness to work away from home. (Approx. 1 week per month), accommodation and subsistence is provided
• Customer contact
• You will climb a ladder and work at heights
• Work across the southern area of the UK

We offer:

• An attractive compensation/benefits package is offered including an excellent base salary.
• Paid travel time - you are paid from the moment you leave your home in the morning and on the return home from your last job of the day
• Generous Overtime and Double Time at Weekends!
• Call out payment
• Konecranes Technician earns a share of the margin made on sales leads/ Scheme is paid quarterly and requires no additional paperwork
• Contributory Pension Scheme, Life Assurance and Income Protection Insurance
• A Company van with satellite navigation, workwear and smart phone are provided
• Employee Share Save Scheme
• Employee Discount Scheme – 100s of discounts on high street and online purchases including retail, grocery, DIY and leisure
• Employee Assistance Programme
• We provide specialised training on high-quality products, provision of all equipment and PPE along with excellent company working practices and industry-leading training programme

Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.