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Country:  Canada

Burlington, ON, CA

Location details: 
Employment type:  Undefined term
Full-time/part-time position:  Full time
Job Code USA/CA: 

Agreement Sales Support Specialist- Burlington, ON

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive.

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.


The Sales Support Specialist is a crucial member of the Inside Sales team, responsible for creating and delivering accurate and timely quotes for our Inspections services team. In this dynamic role, you will collaborate closely with Agreement Sales Representatives to build and present quotes to our customers based on their specific asset lists and product needs.


As a Sales Support Specialist, you will be the driving force behind ensuring that our sales team has the information they need to succeed. This is a hands-on position that requires strong communication skills, the ability to work well in a team, and a willingness to take ownership of your personal development.


Key Responsibilities:

  • Handle preparing quoting for equipment inspections, working closely with the Agreement Sales Representatives to deliver accurate and timely quotes to customers
  • Communicate effectively with the sales team to ensure that quotes align with customer inspection needs and compliance requirements
  • Assist the agreement sales team to allow for more face-to-face time with customers


Education and Experience:

  • Bachelor's degree preferred
  • Previous work experience in the industrial service industry is a plus
  • Basic understanding of computer systems and a willingness to work hands-on with the service teams
  • Strong verbal, written, and organizational skills, as well as excellent customer service skills are essential for success in this role.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

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