Senior Service Technician

Country: Ireland (IE) 
Location: Dublin,  
Location details: 

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. 

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

We are recruiting an electrically qualified Service Technician to be based in the Dublin area.

This role reports to the Operations Manager.

The role of a Service Technician is within the department of Industrial Service, offering maintenance and service solutions for all crane brands. Your role will involve the maintenance, repair and upgrade of our customers' lifting equipment. The work we offer is varied and two days are never the same. You might be interested to learn that we are the original service provider for both Konecranes, Demag and Morris equipment.

Your main responsibilities will include:

• You will perform preventative maintenance and repairs on electric overhead travelling cranes
• Trouble- shooting equipment breakdowns.
• Consult with customers on repair and safety related issues.
• Complete appropriate documentation through your mobile device.

What we are looking for in you:

• We ask that you are apprentice-trained or equivalent and conversant with electrical engineering disciplines.
• Mechanical knowledge
• Experience working with overhead cranes and hoists is great or maintaining electrical equipment in an industrial environment as a minimum.
• Based on 39 hours p/w Mon-Fri. Weekend Overtime working will earn Double Time.
• Be personable as there is regular customer contact
• Health & Safety awareness
• You will be asked to climb a ladder and able to work at heights
• Willingness to work extra hours – this attracts paid overtime - we pay double time at the weekend!
• Hold a current driving licence
• Willingness to work on the On-Call Rota with enhanced premium

What we offer:

Konecranes Demag is committed to the personal development of all employees and can proudly confirm that these positions include a host of benefits:

• An attractive compensation/benefits package is offered including a competitive base salary.
• Paid travel time – to your first job of the day and from your last job of the day home
• Generous Overtime and Double Time at Weekends
• Call out payment
• Konecranes Technician earns a share of the margin made on sales leads/ Scheme is paid quarterly and requires no additional paperwork
• Contributory pension + life assurance + health insurance
• A Company van with satellite navigation, corporate clothing and smart phone are provided
• Employee Share Save Scheme
• Employee Assistance Programme
• We provide specialised training on high-quality products, provision of all equipment and PPE along with excellent company working practices and industry-leading training programme

What makes us special:

• We are recognised for our excellent safety performance.
• When you join Konecranes you immediately notice a sense of commitment, camaraderie, and lots of opportunities to grow professionally within our organisation.

If you'd like to learn more about what our colleagues say please visit https://www.konecranes.com/en-uk/careers/konecranes-as-employer

Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.