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Country:  Finland

Hyvinkää, FI

Location details: 
Employment type:  Undefined term
Full-time/part-time position:  Full time
Job Code USA/CA: 

Siebel Configuration Owner

Country: Finland (FI) 
Location: Hyvinkää,  
Location details: 


At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. This is what makes Konecranes a unique place to work.



Customer Engagement and Services is responsible for management and development of IT applications and solutions supporting customer interfacing operations – such as Field Service Operations, Sales and Customer Relationship Management, e-commerce and related support activities. In Customer Engagement and Services we are working in an Agile mode (Scrum) and constantly looking for new solutions as well as solving problems and making sure that projects and business run smoothly. We have a strong team spirit and team members help and guide each other as well as our business stakeholders.

To strengthen our team, we are now seeking to hire a Configuration Owner in Siebel to support Field Service Operations area. In this role you will be responsible for the technical configuration of Konecranes Field Service solution. As owner of the configuration you will guide application development in a multi-vendor environment, manage vendor contribution and align day-to-day activities with other closely integrated IT application development projects. You will identify the links between possibilities supported by technology and requirements set by the business. In this role you will work closely with colleagues across the organization, such as Concept and Configuration Owners who are responsible for other Konecranes applications, as well as Service Delivery Process and Sales Process Owners.

Your key responsibilities include:
• Owning the technical configuration of Siebel Field Service application
• Translating functional requirements into technical specifications
• Participating in development as a member of the Agile Team
• Participating in development of technical guidelines, processes and ways of working


What we expect from you?

To succeed in this role you have a proactive attitude and you are focused on co-operating efficiently with business stakeholders. You are also able and open to business travelling when required.

We also expect you to have:
• a degree in Information and Communication Technology or an equivalent
• experience with IT development practices and methodologies
• knowledge of Agile/Scrum software development process
• experience with JavaScript
• basic understanding of DBA and PL/SQL in databases (Microsoft SQL)
• Fluent communication skills in English, both written and spoken


Experience with Jira and/or React JS / React Native is considered as a benefit. We do not expect you to have previous experience in developing and configurating Siebel application, but if you have such, you will really impress us as we appreciate it a lot.


What we offer
We offer you a possibility to work in a world-leading group of Lifting Businesses™, serving a broad range of customers. You will have opportunity to stretch your skills, challenge yourself, continuously learn and deepen your professional expertise through developing our services that support business to be successful and to continue to deliver service excellence to the customers.


Please send us an application with CV by 24th of November at latest by via Apply -link below.


For further information about the role please contact Petri Aarniva, Manager, Chapter Configuration Competencies via e-mail petri.aarniva(at)



Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,000 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.

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