Lead Electrical Application Engineer

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive.

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

PRINCIPAL RESPONSIBILITIES: This position is responsible to facilitate best practices and standards for electrical applications engineering, application specialist engineering, electrical product engineering and the motor support teams for Region Americas. Collaborate and mentor application staff to advance Konecranes solutions and products working in conjunction with our modernization application engineers and district business units. Evaluate inquiry, commercial or product risk assessment and escalate discussion of potential risk with sales and management prior to solution proposal.

Specific duties include but are not limited to: Meet bi-weekly to review inquiry and quote log with the electrical product engineers, electrical application engineers, electrical application specialists and the motor support specialists.  Monitor and provide support for the electrical product engineers, electrical application engineers, electrical application specialists and the motor support specialists. Support to include conflict resolution both internal and external.  Manage inquiry load to ensure application requirements are met to continue the growth of the business unit. Create solutions and provide proposals for your designated area. Establish, measure, and facilitate the electrical application mentoring program. Consult with sales engineers to assist for consultative technical presentations and proposals that explain the technical aspects of our products and the benefit for our customer.

• Essential Functions
  • Review sales case inquiries with individual electrical application engineers / electrical application specialist / electrical product engineers / Motor support specialist.
    • Set Priorities
    • Set Due dates
    • Review solution direction 
  • Re-allocate inquiries to other team members as required.
    • Base on Load
    • High Priority or High Value
    • Skill Set
    • Special Requirements 
  • Attend bi-weekly inquiry meeting with lead application engineer
    • Review previous priorities and set due dates
  • Review inquiries for commercial and product risks.
    • Liquidated damages
    • Scope Requirements
    • Internal skill set / abilities and external skill set
  • Establish, measure and facilitate the electrical mentoring program

EDUCATION: Bachelor’s degree in Electrical Engineering is preferred and/or equivalent experience in the crane industry to be capable to suggest, design and evaluate solutions to customer’s issues on process equipment. 

EXPERIENCE: A minimum of five years of technical expertise for electrical, mechanical, and field installations relating to the overhead crane industry. A qualified candidate should be able to process technical information and provide technical instructions. Ability to read mechanical and electrical prints. Proficiency in Microsoft Project, Excel, Word, Siebel CRM and other Konecranes Engineering software. Verbal and written communication plays a key role in this position. Must have the aptitude to learn at fast pace.

OTHER REQUIREMENTS: Must be able to travel up to 30%. Must be willing and able to work off the ground often at heights. Must show ability to work independently as well as in a team environment.  Must show commitment to safety.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.