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Country:  United States
Location: 

New Berlin, WI, US

Location details:  N/A
Employment type:  Undefined term
Full-time/part-time position:  Full time
Job Code USA/CA:  SERVICES SELLING

Nuclear Parts Analyst

Country: United States (US) 
Location: New Berlin
, Wisconsin (US-WI) 
Location details:N/A 


At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. This is what makes Konecranes a unique place to work.

Job Title: Parts Analyst, Nuclear

 

Duties: The Parts Analyst is expected to assist in all aspects of a crane owner's parts needs, and facilitate the expansion of the relationship by offering the full range of products and services the company offers. Requires interface with many different departments in order to provide superior customer technical support in a very fast and demanding environment.

Specific responsibilities include but are not limited to:

  • Keep track of all new projects through EPDM and track the possible spare parts associated with them.
  • Communicate with project managers on all spare parts packages.
  • Prepare spare parts packages to meet customer requests.
  • Process PO's, place orders using SAP.
  • Track any delivery concerns and keep customer updated.
  • Work with sales staff on the possibility of spares packages.
  • Work with the customer as a front line on any issues they may have.
  • Respond to customer requests for quotes in a timely manner, via phone or email.
  • Quote part requests, using Crane manuals, drawings, customer descriptions to verify correct part.
  • Execute any quality requirements working closely with purchasing, quality, and engineering departments.
  • Work with warehouse to ship the correct parts in a timely manner.
  • Aid in any off hour requests from customers.

 

Qualifications: Successful candidate must have strong technical background with the ability to read mechanical drawings and wiring schematics. Must be self-motivated, creative and organized with the ability to manage multiple projects simultaneously. Must have a positive attitude and true willingness to help the customer. Must be an excellent communicator and work with others in a true team environment. Must have be a strong ability to research and problem solve. Prior experience in the overhead crane business is a plus. Computer literate with all Microsoft Office programs. Technical degree or equivalent experience preferred.

 

*KC

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Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,000 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.


Nearest Major Market: Waukesha
Nearest Secondary Market: Milwaukee

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