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Country:  India


Location details:  SP Infocity
Employment type:  Undefined term
Full-time/part-time position:  Full time
Job Code USA/CA: 


Country: [[India]] 
Location: [[Pune]], [[Maharashtra]] 
Location details:[[Pune]] 

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. This is what makes Konecranes a unique place to work.

Designation: Senior Consultant - SAP SD

Experience: 5 - 7 Years

Location: Pune

Company Name: Konecranes and Demag Pvt Ltd



Your key responsibilities:

  • Responsible for end to end ticket handling process as per guidelines
  • Should adhere to Turn Around Time (TAT) for the tickets coming in Queue
  • Must provide necessary support to colleagues during critical support situations
  • Must contribute continuous improvement ideas for improving efficiency and overall team work
  • Must Act as the technical point of contact to analyze and fix the complex application and systems issues
  • Must review all internal process documents
  • Need to work in various shifts to ensure timely support to customers
  • Good to be a professional in case of SAP rollouts and assist in the rollout activities.
  • Should have effective communication and rapport with all stakeholders
  • Should take responsibility of support transition for ongoing rollouts projects/functionalities
  • Must adhere to defined company policies, values and code of conduct
  • Must follow way of working that complies with Audit requirements

















What we expect from you:

  • Must have worked on Order Management, Shipping and Pricing functions.
  • Must have good customization knowledge of SD module.
  • Must have knowledge on Order processing, Delivery and Billing processes
  • Good understanding on integration with FICO, MM, WM, PP, VC, QM
  • Good to have good understanding on Logistics execution process
  • Good to have knowledge on Output Determination, Inventory Postings, STOs, HUM’s, Batch jobs
  • Good to have knowledge of user exists and developments related to customer specific needs i.e. preparing FS document, testing, training to users and process of ChaRM.
  • Good to have knowledge about ITIL and Solution Manager
  • Good to have earlier exposure on Implementation / Upgrade / Rollout projects












What we can offer you:

  •  Insight to world class IT Service Delivery.
  • Competitive Salary
  • Work-Life balance
  • Innovative and dynamic working environment
  • Support of an excellent IT Service Delivery Team
  • Possibility to work in leading crane building company with leading technology
  • Opportunity to take part in SAP rollouts and travel.













Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,000 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance.

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