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Country:  India
Location: 

Pune, MH, IN

Location details: 
Employment type:  Fixed Term
Full-time/part-time position:  Full time
Job Code USA/CA: 

Specialist, Business Support

Country: India (IN) 
Location: Pune, Mahārāshtra (IN-MH) 
Location details:  

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. 

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

 

Job Description: 

 

We are recruiting a Offer Support specialist in Distribution Center - Konecranes India Industrial Service division to support the growth of our spare parts business.                                                                                                                

In this position you will be responsible for researching parts pricing; both with internal resources and external vendors. An individual in this position will need to be an effective communicator, team player, and someone work cross-functionally with business units across the Konecranes’ organization.

The successful applicant will work as part of a team in a fast paced and dynamic office environment, managing parts enquiries and creating quotations, processing orders into SAP for all our customers. This includes our external customers, global export enquiries and Konecranes internal branches. Ensuring we respond to our customer quickly and accurately is paramount in this role. This is a fantastic opportunity for those who want a career in technical sales and estimation.             

You will report to Sr. Manager – Business Support.

Requirement-

  1. Create offers for individual spare part requests as well as for large-scope spare part projects
  2. Communicate with customers and follow up on the status of the offers
  3. Researching part pricing with internal resources and external vendors
  4. Generate sales leads, Promoting Spare part recommendations
  5. Create MIS reports, Business forecasting
  6. Interaction with Global teams
  7. Good verbal, written, computer, and customer service skills are a must.
  8. Willing to learn and grow within an experienced environment
  9. Handling Customer VOC
  10. IT Skills- Microsoft office, Auto-cad, SAP
  11. Other duties as assigned by supervisor
  12. Awereemenss of ISO Standards.

Education-

  1. Bachelor’s degree in mechanical / electrical preferred
  2. 2-3 years’ experience

Experience:

  1. Basic understanding of mechanical, electrical and machinery parts and be willing to work hands on with the service branches, Dealers and External customers.
  2. Highly motivated, Self- starter, problem-solving aptitude.
  3. 2+ years of previous experience as an Estimation Engineer for industrial/capital parts sales
  4. Travel domestically up to 20-30%.
  5. Exposure to E-commerce would be preferred but not mandatory.

 

Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.

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