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Country:  South Africa

Richards Bay, ZA

Location details:  Richards Bay, Natal
Employment type:  Fixed Term
Full-time/part-time position:  Full time
Job Code USA/CA: 

Technical Sales Representative - Richardsbay

Country: South Africa (ZA) 
Location: Richards Bay,  
Location details: Richards Bay, Natal 

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. 

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.


Job Purpose: Responsible for meeting assigned sales targets for repairs, retrofits, hoists, light lifting equipment (including monorails, jib cranes, air balancers, below-the-hook devices, etc.), spare parts, in-house repairs, general overhauls and consultation services. Responsible for sales cases and/or account actions as needed to support activities generated or identified by inside sales, particularly for priority and protect and develop assigned accounts. Refer opportunities for other products to other sales resources by creating sales cases.


Main Responsibiliies: - The role is primarily focusing on sales management process , below are amongst many KPI’s for this role:

• Orders

• Sales Growth,%

• Gross Margin,% (CMII)

• Active Sales Cases with Past Due Decision Dates, %

• Sales Cases with Activities Past Due, %

• Sales Cases without an Associated Activity, %

• % of Offers Configured (SP22-31)

• yourKONECRANES usage

• etc.


Please refer to link as the company continuously revises these in line with the development lifecycle:

- Develops market / business plans and sales strategy for designated market that ensures attainment of service contract sales goals and profitability.

- Engage in various sales activities to sell service contracts including inspection, maintenance, on-call service, field

- Modernizations, lifting equipments, etc. - Prepare action plans for effective search of sales leads and prospects.

- Initiate and coordinate development of action plans to penetrate new markets.

- Development and implementation of sales plans, targets and budgets as needed.

- Maintain accurate records of all pricings, sales, and activity reports.

- Develop new customer and maintain good relationship with the existing customer in its area.

- Provide necessary support to sales engineer with sales activities.

- Provide timely feedback and reports to manager regarding performance

- To be fully aware of and comply with current responsibilities and requirements of the relevant OHS Acts, Regulations and applicable Health and Safety policies and procedures to maintain a safe workplace.

- Report all hazards, incidents and injuries in accordance with legislation and company reporting procedures;

- Participate in programs and assessments to improve health and safety in the workplace.

- Execute all functions in line with the applicable delegation of authority 2

- Perform other duties as assigned


Key Job Requirements:


Qualification/Education: • National Higher Diploma (NQF level 6) in sales or electrical/mechanical engineering

• Valid driver’s license Skills & Knowledge:

• 5+ years work experience in industry-related equipment sales, services sales or relevant.

• Goode understanding of crane industry business.

• Experience in sales management and business development process

• Sound technical background

• Commercial knowledge

• Must be able to work in confined spaces; elevated areas and at heights

• Must be able to travel locally and outside SA for operational requirements

• Proficiency with MS Office applications e.g., Outlook, Word, Excel, PowerPoint

• Experience working with customer relations management (CRM) or similar tools


Behavioural Competencies:

• Behaves according to highest ethical standards

• Thinks in terms of profit and loss

• Anticipates and responds to the needs of customers

• Takes responsibility and drives performance

• Makes timely, well informed, effective decisions

• Builds respect and cooperation and manages conflicts constructively

• Models effective two-way communication, including feedback

• Strives for continuous learning and self-development Good team spiri

Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.

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