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Country:  United Kingdom

Bristol, SGC, GB

Location details:  Thornbury
Employment type:  Fixed Term
Full-time/part-time position:  Full time
Job Code USA/CA: 

Assistant Scheduler

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. 

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.


We are recruiting an Assistant Scheduler to join our team based in Thornbury, Bristol for 12 months covering maternity leave, although there is the potential for this role to result in a permanent position. This role would suit candidates who are experienced in previous administration-style roles, who have worked in a busy office where working to deadlines and targets are a priority; being customer-focused and being confident on the phone is also a requirement for being successful in this role.  


This role reports into the Operations Manager


Your main responsibilities will include:

  • Speaking with customers and technicians over the phone
  • Raising jobs for technicians which includes details of work to be carried on site
  • Raising purchase order numbers for suppliers.
  • Resolving customer queries.
  • Manage Work In-progress and Last Labour To Invoice to meet company KPI’s
  • Maintain good housekeeping in Administration Office and Business Systems
  • Ensuring data quality is good to minimise the risk of queries
  • Maintain filing systems and document registers.


If you'd like to learn more about what our colleagues say please visit https://www.konecranes.com/en-uk/careers/konecranes-as-employer


What we are looking for in you:

  • Administrative experience
  • Pass grades in English at GCSE or equivalent
  • IT skills, especially in Microsoft Office
  • The ability to focus on meeting weekly performance targets /deadlines.
  • Enjoys working in a busy office
  • Organised, a self-starter and attention to detail
  • Customer service skills - verbal and written communication


What we offer:

Konecranes Demag is committed to the personal development of all employees and can proudly confirm that these positions include a host of benefits:

  • Competitive basic salary
  • Contributory pension + life assurance
  • 25 days annual leave + bank holidays
  • Employee Discount Scheme – 100s of discounts on high street and online purchases including retail, grocery, DIY and leisure
  • Employee Assistance Programme

Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.

Apply now »